Yes, In version 4 you can export as a PDF, DFX, DWG, JPG, BMP, PNG, EMF, GIF, TGA or TIF. In Version 5 PDF export is much better and is the only export format.

Yes, as with all of our software there is a 30 Day money back guarantee.

Yes, you can import PDF files as a background image. Most users then place their symbols over the top of the floor-plan. This saves a lot of time since you don't have to draw the floor-plan.

Check and make sure the symbol you used has an inventory item assigned to it. We have items assigned to some symbols as a sample, but some symbols don't have an inventory item assigned to them.

You must have least one circuit under "Power" that you can select before the symbols show up at the bottom of the diagram. To create a circuit click "Power" on the left side tree. Then on the right side screen click "Add a New Circuit". Add a circuit name and libraries (ALL) then select OK. Now of the left side tree under "Power" you should see your new circuit. Left click on the circuit and now you should see the electrical symbols.

Some customers set up their circuits just like their breaker panel with lots of circuits. Others just use one circuit for everything on the diagram. This same thing applies if you want to add telephone or structured symbols to your diagram. You need at least one circuit under "Structured" on the left side tree.